Since the creation of humanity, God created locals to be careless about their spending, though it didn't apply to a selected few ... very few . Then, God brought up Etisalat to test to which extent our carelessness can reach.
Today's Issue maybe of no importance to many of you, since it is said that only 3% of the UAE uses GPRS. 3% of those careless people. Even though we know that those people deserve to lose all their money for their carelessness, and Etisalat is doing a good job at teaching them a lesson. I think its time for us to have a fairly priced GPRS service that does not hide certian fraudulent pricing schemes that you are charged for without any knowledge.
THE GPRS USAGE:
I have recently been working in the IT and Telecommunication sector with no past experience or degree. I am not a technical person, but I was able to unfold the truth about one of Etisalats frauds. In my work, we have created a system which once installed on your mobile counts your KB usage over the mobile net. Etisalat now can no longer hide behind the untraceable KB usage.
ETISALAT PRICING SCHEME
Etisalat pricing scheme was 2 free MB for a 30DHS monthly subscription and 1 fills per each 1KB afterwards (making it 10DHS per 1 MB extra). But to make sure I contacted Etisalat customer service. To be sure I contacted 4 employees, I gave each a name, and grouped similar answers:
Employee 1 (The Smart ass): no no, there is a difference between Kilobits, and Kilobyte .. we charge 1 fils per Kilobyte and 1 MB is 100 kilobyte so its 1 DHS per MB
our statistics prove that wrong, so does the rest of the 3 Etisalat Employees
Employee 2,3,4 (Goodgenes): 1MB has 1000kbs so yes, its 10DHS per MB
THE FRAUD:
now here is the most interesting part. so far we know that each 1kb is 1 fils which gives Etisalat rank 1 as the most expensive GPRS subscription service provider compared to lets say India or other European countries for example that gives you free KB/MB usage for a monthly price cheaper than 30DHS. but that's not the fraud, Etisalat is abusing us, we know about it, nothing secret here, we deserve it.
Lets take an example of the typical Mr Stockbroker who connects over Etisalat's GPRS to check his falling stocks. The whole logging and checking lets say will cost him 10kbs of download. What will he pay given that 1 fills = 1kb? 10 fills .. bravo !! NOT .....
My dear friends, he is charged 30 fills .... what would the normal person say? "but they promised its 1fills per 1kb", yes they did, but without your knowledge they took an advanced payment of 30fills. Whether you use all the 30kbs or not, you still pay, if you connect for 1 second and spend 1 kb and disconnect, you still pay and the counter resets forcing you to pay another 30 fills for further usage.
Now who cares about a 30fills payment in advance? the selected few God created to take good care of their money.
In the case of the stockbroker, if he checks his stock 20 times a day, and each checking was followed by a total disconnect and reconnect. it will be 20 x 10kbs .. 200kbs usage estimated 2 DHS but in fact he is paying 20 x 30kbs which is equivalent of 6 DHS
now my dear friends, make proper use of the math they taught you at school and tell me how much will he spend per month.. and per year? or never mind .. do not because I cannot take it anymore....
Wednesday, January 24, 2007
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14 comments:
interesting, this info shall be passed along.
thanks.
This find is truly groundbreaking...
You are right, but I don’t know about the pricing issue ( it is not I don’t care about money, I mean compared to other countries because the countries u mentioned are cheaper in telecommunications in general not just GPRS) anyways Etisalat have to fix its pricing policies because as people are paying so much for internet connection for PDAs and not getting something worth the price in return.
As you said, what is 1Kb = 1Fils and 30Fils for just connecting, it is too expensive and obviously using people because they have no other choice.
Anyways good that you brought that issue, for me I’d rather pay double the amount I am paying for internet connection just to get rid off the stupid blocking system. ( I have a huge list of useful and nice websites are blocked)
Thank you and Mabrook for starting this nice blog hope that your noble messeges get heared and applied.
Wow - interesting stuff. Not a math genius or a tecchie by any means but good on you for blowing the whistle.
As Arabized said - definite useful inforation to be passed along. From the sounds of it though, DU does not seem so much more promising.
Though I'm not good in math, the calculations u did up there seem AHH-LOT, 9roog! I'm sooo ditching eti for DU..
Noora
I did some more tests, It seems that the issue is out of hand.
1- if you get a call, miss call while surfing, even if the webpage have not changed, you disconect and after the call reconect and lost 30 fils.
2- If you keep your broswer on, without surfing, you get charged 30 fils every now and then for no reason (till now i cannot figure out pattern)
It is very interesting for me to read the blog. Thank author for it. I like such themes and anything connected to them. I would like to read more soon.
Alex
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